Refund Policy

How to claim your money back:

1. To be eligible to claim a refund, individuals must have purchased our products from a retailer store or online store between 9.00am AEST 1 December 2020 and 11.59pm AEST on 31 December 2022.

2. On the day your order is delivered, email a customer care representative at a blank email with the subject header "90 Day Money-Back Guarantee".

3. Trial our products for at least 70 Days from date of purchase, but for no more than 90 days.

3. If you are not completely satisfied by the performance of the products, email a customer care representative via the same email chain sharing your review and money-back request.

4. Once approved, return the item (in its original packaging) via a trackable mail service 100 days from date of purchase to the address provided by our customer care representative.

5. Incomplete, indecipherable or illegible claims will be deemed invalid.

Real postage costs for the sending and return of item(s) are the full responsibility of the Claimant and will not be refunded.

6. Once returned, the item purchase price will be refunded to you.


Note: Returns are only valid for full price item(s). We are reliant on the policies of our suppliers and fulfillment centers located all over the world.